Last Update: December 2024
Thankyou Block ("we", "us", or "our") values and respects your privacy. We have prepared this privacy policy to explain the manner in which we collect, use, disclose and otherwise process your personal information through our Shopify Thankyou Block app (the "App") and other interactions with you.
Thankyou Block provides its customers ("Customers") with a Shopify eCommerce integration that helps customize checkout thank you pages with custom content, links, styling options, and markdown rendering capabilities (collectively the "Services").
The kinds of personal information that we process, and how we process it, depends on whether we are acting on behalf of our Customers, or whether we are collecting, using, and disclosing personal information for Thankyou Block's own purposes.
The following are some examples of the personal information we may collect and analyze to provide the Services to our Customers.
In the course of providing the Services to our Customers, we may process personal information about our Customers' employees or other authorized users of the Services provided by the customer as set out below:
In order to provide the App, we collect certain personal information about authorized users of our Customers' Shopify store, such as name, address and email address. We use this personal information to administer our Customers' access to the App and the Services, and to manage our relationship with our Customers.
We collect and store your app customization preferences including:
We process order IDs to integrate them with your custom URLs as requested. This allows us to append order IDs to your specified URLs for tracking and analytics purposes.
We may collect certain information from you (such as name, email address and query) when we provide user support services by email or other means.
We may monitor use of the App by our Customers in order to detect, investigate or prevent any actual or potential violation of our terms and conditions. This information is automatically collected from you when you use the App. We may also generate aggregated, non-identifiable data and use such information to monitor the performance, use and stability of the App and to improve the Services.
We require our Customers to ensure that they have obtained all authority to provide personal information to us in accordance with applicable privacy laws and to not provide us with any sensitive personal information. Except as set out herein, we do not collect or use personal information from our Customers for any purpose other than to provide Services.
We rely on our Customers to comply with applicable privacy laws when collecting, using, or disclosing personal information through the Services, including by obtaining appropriate consent to collect, use, and disclose personal information, including the personal information of others, through the App.
We do not sell or disclose your personal information to third parties without your consent, except as set forth below or as required or permitted by law.
Your personal information will be transferred (or otherwise made available) to certain third parties that provide services on our behalf. We use service providers to provide services such as hosting the App and providing database services. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes.
When customers click on your custom links configured in the App, they will be directed to your specified URLs. We are not responsible for the privacy practices of these external websites. We encourage you to review the privacy policies of any external websites you link to.
We may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable law or legal process.
We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements.
We have personal information retention processes designed to retain personal information for no longer than necessary for the purposes of providing Services to our Customers or to otherwise meet legal requirements.
We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.
If we receive a request from an individual to access or update personal information we maintain on behalf of a customer, we will direct that individual to the relevant customer. We will assist our Customers wherever possible in responding to individual access requests.
Subject to applicable law, you have the right to access, update and correct inaccuracies in your personal information in our custody or control. You may request access, updating and corrections of inaccuracies in your personal information in our custody or control by emailing or writing to us at the contact information set out below.
We may update this privacy policy periodically to reflect changes to our privacy practices. We encourage you to periodically review this page to ensure you are familiar with those changes. We will indicate at the top of this privacy policy when it was most recently updated.
If you have any questions or comments about this privacy policy or the manner in which we or our service providers treat your personal information, or to request access to our collection of your personal information, please contact us directly at:
Email: nguyenthanhhaulxag@gmail.com
Phone: +84 984 650 937